CalcBuilder Forum

Error when trying to install Matrix Example

User moon_687 2012-09-20 12:41:35

Hi there,
Sorry, but probably a NooB question:

I downloaded the matrix example, but cannot install it. I am getting:

The website encountered an error while retrieving http://www.advancedair.co.za/administrator/index.php. It may be down for maintenance or configured incorrectly.

HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.

The other examples did install successfully.

Any help will be appreciated.

Don't know if there are any other place where the matrix example is documented further or how to lookup values in a table to do calculations. I am looking at calculating unit prices and installation prices based on options the user selects.

Thanks
Hanno

Moonsoft support 2012-09-20 13:07:05

Hello,
checked again installation and we're not able to reproduce. Please check that you have downloaded the file from the proper set of examples according to your CB version, and that you unzipped the example to get the xml before importing.

Just noticed you have just placed a ticket at helpdesk, so we'll continue support from there.


Regards
Moonsoft Team

Editado por MSTeam - 20.09.2012 13:07

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