CalcBuilder Forum

PDF - Not working

User moon_1727 2014-07-18 11:03:04

Hi All,

I've got a problem.
I need the PDF file to work properly.

I'm building a form that will show the results below the form.
The results have to be saved in a pdf file.

As i click the button, i only receive an error.
The pdf file seems to be corrupted.

I get this in IE / FF and Safari

Using: Joomla 2.5.22
Template with Vertex framework

Any solutions?

testform can be seen here: http://www.webshop-photo.com/berekenen

Edited by moon_1727 - 18.07.2014 11:04

Moonsoft support 2014-07-18 11:14:19

Hi,

We checked your site and pdf seems to be working. But in some tests on your site, server throws:

Database connection error (2): Could not connect to MySQL.

Maybe in your tests this error is thrown when you try to get a pdf. In that case PDF is corrupted as your browser expects to get a PDF file and only get an error message.

You should contact with your server provider to ask about this 'connection brake'.

Regards,

Moonsoft Team

User moon_1727 2014-07-18 11:32:40

Thanks for checking.
It probably has something to do with an older FF version.
The latest FF version gives me a correct PDF file.

I'll check the database connection and server status.

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