List Manager Forum

List not visible on cell phone

User Marc 2024-09-09 15:42:19

Hi!

I just noticed that the list, which is working fine on a computer and is visible on the frontend page of my website, doesn't appear at all on my cell phone using Firefox or Chrome. Here's the link to the page that I'm referring to.
http://www.ucathle.fr/index.php/records/records-uca

I updated List Manager to the latest version, namely 5.4.1 and I'm running Joomla 4.4.8.
Thanks for your help.
Marc Z

Moonsoft support 2024-09-10 09:31:00

Hi,
we've checked your site and the problem doesn't seem to be related to the mobile layout, your list is showing properly when you load

http://www.ucathle.fr/...........

but is failing to load resources if you load with https (in any device)

https://www.ucathle.fr/...................

please check your configuration php file, in order to ensure you set the url for your site with the https so the scripts and additional resources can be loaded properly, you should see all contents showing then (please let us know otherwise).

Hope this helps, best regards
Guillermo V.
Moonsoft Team

User Marc 2024-09-11 10:57:42

Thanks for your reply.
I forced the website to use https by default in Joomla administration and strangely enough, it seems to now load resources on Firefox and Chrome but not on Edge on my computer. It now works on my mobile phone.

I'll get back to you if I really can't totally solve the minor problem.

Best regards.
Marc Z

Moonsoft support 2024-09-11 12:35:15

Hi,
ok, please double check if maybe Edge is caching some contents, that may show the issue even if it's already solved. Anyway let us know if you're not able to fix.

Thanks, regards
Guillermo V.
Moonsoft Team

User Marc 2024-09-12 11:18:13

Hi,

you were right. I emptied the cache in Edge and deleted all the sites data, cleared the history and everything is now good to go. Another issue was because the browser converted ucathle.fr into https:://ucathle.fr without the www. Once I added the 3w, it loaded the resources and the list was visible.

Thank you very much for your help. We can consider this issue as solved.

Best regards.
Marc Z

Moonsoft support 2024-09-12 12:22:23

Perfect, thank you for the feedback. We close the ticket with this solution, please open a new one in case you find further issues.

Thanks, best regards

Guillermo V.
Moonsoft Team

...
List Manager

Build different lists for your site

Buy now!
...
CalcBuilder

Create dynamic calculators

Buy now!