List Manager Forum

Exporting to Excel or PDF

User moon_1765 2014-08-13 17:42:53

Anytime I try to export a list to excel or PDF I get a blank page or an error.

When exporting to excel I get the following:
Fatal error: Call to a member function detach() on a non-object in /var/www/ftrocks/components/com_listmanager/views/serverpages/helper/PHPExcel/CachedObjectStorage/DiscISAM.php on line 69

When exporting to PDF it just returns a blank page.

Any ideas what I am doing wrong?

Moonsoft support 2014-08-14 10:06:36

Hi,
are you able to check your server log file? Depending on the information you're trying to export you may be facing any server limit, like timeouts or memory limits. This can make the phpexcel library fail, most sure the log when exporting to pdf can give more information. If you're not sure of how to get the detailed error message please place a ticket at the helpdesk sharing an access to your site, and we'll debug to find the origin of your issue.

Thanks, regards

User moon_1765 2014-08-14 14:20:17

There is nothing new in the error.log for apache on my server. Same error that I previously posted in my original post for the excel function. Nothing of interest for the PDF, it was just unable to find a couple of images. (I've removed the IP information from the log)

Log entries for PDF:

File does not exist: /var/www/ftrocks/modules/mod_listmanager/assets/css/images/ui-bg_flat_0_fff_40x100.png, referer: http://www.ftrocks.com/modules/mod_listmanager/assets/css/jquery-ui-1.10.0.custom.css
File does not exist: /var/www/ftrocks/modules/mod_listmanager/assets/css/images/ui-bg_highlight-soft_20_fff_1x100.png, referer: http://www.ftrocks.com/modules/mod_listmanager/assets/css/jquery-ui-1.10.0.custom.css
File does not exist: /var/www/ftrocks/modules/mod_listmanager/assets/css/images/ui-bg_highlight-soft_20_fff_1x100.png, referer: http://www.ftrocks.com/modules/mod_listmanager/assets/css/jquery-ui-1.10.0.custom.css
File does not exist: /var/www/ftrocks/modules/mod_listmanager/assets/css/images/ui-bg_flat_0_fff_40x100.png, referer: http://www.ftrocks.com/modules/mod_listmanager/assets/css/jquery-ui-1.10.0.custom.css


Log entries for Excel:
PHP Fatal error: Call to a member function detach() on a non-object in /var/www/ftrocks/components/com_listmanager/views/serverpages/helper/PHPExcel/CachedObjectStorage/DiscISAM.php on line 69, referer: http://www.ftrocks.com/members/set-list/

Moonsoft support 2014-08-15 10:09:39

Hi,

Maybe your list is too big and throws any server limit error (cache, memory...). Did you try with a small amount of data? For example, creating a new list with a couple of text fields and couple of rows. If this also throws error, please post a ticket in helpdesk with your server data and we'll take a look.

Regards,

User moon_1765 2014-08-15 14:17:12

The list only has 50 text items in it. The error is also happening with just single item lists.

Moonsoft support 2014-08-16 09:32:55

Hello,

We couldn reproduce here, please place a ticket at the helpdesk sharing an access to your site, and we'll debug to find the origin of your issue.

Regards,

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