List Manager Forum

Trouble uploading MS List Manager

User moon_1609 2014-05-14 06:10:34

I have two Joomla 2.5 template sites. I have uploaded a version of MS List Manager to one site and it is operating fine but I am unable to the same extension to another site. When I upload the site shows uploading taking place but when I go to use the extension in the menu manager there is no MS List Manager option available? Any suggestions?

Moonsoft support 2014-05-14 16:59:07

Hello,

You should check in server logs what kind of error is thrown. Also, you should check some PHP parameters (System->System information->PHP parameters) that may limit component upload:

- upload_max_filesize : should be at least 10MB
- post_max_size : this value must be larger than upload_max_filesize

Also, you should try to use 'Install from directory' option. Unzip package component locally, transfer the files (using FTP) to a folder in the install directory (for example JOOMLA/tmp), then use the installer, but select "install from directory" indicating the correct folder name.

Please check it and, if error persists, please post a ticket in helpdesk.

Regards,

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