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I can't get to install list manager 06.01.2020 14:56

Hello team

I've been using list manager for quite a long time but I hadn't upgraded since 2.0.8.
I wanted to update to the latest version but it didn't work. I uninstalled version 2.0 and installed the new version, but it doesn't work anymore. Nothing installs in both cases.
I have the latest version of joomla updated and the version of php is 7.3.13. I cleaned the database and all the files of the old version have been removed.

I'm not sure what to do, could you please help me to find a solution?

Thank you in advance.
Best regards,

Re: I can't get to install list manager 07.01.2020 10:28

the installer seems to work well for your same joomla version, so you may be facing any server restriction that is stopping the installation process (for ex, a max upload file size). Please check this tutorial section and try the 'troubleshooting' solution that will complete the installation if this is really the case.

If you're not able to solve, please place a private ticket at the helpdesk sharing an access and we'll debug directly at your site the installation steps.

Thanks, regards
Moonsoft Team
Moonsoft Team

Re: I can't get to install list manager 08.01.2020 22:30


This was indeed due to the weight of the extension. I should have thought of that.
Thank you for your help.

Best regards,
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