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Import Problem with characters 30.01.2017 14:53

Hello Support,

I have a problem. When I try to import data from a CSV file, characters like "ä", "ü" and "ö" become a question mark "?" !
Is there a way to simply correct this problem in a few seconds.

Can you Help me?
Thanks

Edited by Recruiter - 30.01.2017 14:54

Edited by Recruiter - 30.01.2017 14:56

Re: Import Problem with characters 30.01.2017 15:36

Hello,

We've rechecked in our servers with these letters and works as expected. Can you check with a text editor if these letters are correctly written in csv file? Anyway, you can place a ticket in helpdesk attaching csv file and we'll test it here.

Regards,
Moonsoft Team
www.moonsoft.es
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