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Import Problem with characters 30.01.2017 14:53
Hello Support,
I have a problem. When I try to import data from a CSV file, characters like "ä", "ü" and "ö" become a question mark "?" !
Is there a way to simply correct this problem in a few seconds.
Can you Help me?
Thanks
Edited by Recruiter - 30.01.2017 14:54
Edited by Recruiter - 30.01.2017 14:56
I have a problem. When I try to import data from a CSV file, characters like "ä", "ü" and "ö" become a question mark "?" !
Is there a way to simply correct this problem in a few seconds.
Can you Help me?
Thanks
Edited by Recruiter - 30.01.2017 14:54
Edited by Recruiter - 30.01.2017 14:56
Re: Import Problem with characters 30.01.2017 15:36
Hello,
We've rechecked in our servers with these letters and works as expected. Can you check with a text editor if these letters are correctly written in csv file? Anyway, you can place a ticket in helpdesk attaching csv file and we'll test it here.
Regards,
Moonsoft Team
www.moonsoft.es
We've rechecked in our servers with these letters and works as expected. Can you check with a text editor if these letters are correctly written in csv file? Anyway, you can place a ticket in helpdesk attaching csv file and we'll test it here.
Regards,
Moonsoft Team
www.moonsoft.es