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Exporting to Excel or PDF 13.08.2014 17:42

Anytime I try to export a list to excel or PDF I get a blank page or an error.

When exporting to excel I get the following:
Fatal error: Call to a member function detach() on a non-object in /var/www/ftrocks/components/com_listmanager/views/serverpages/helper/PHPExcel/CachedObjectStorage/DiscISAM.php on line 69

When exporting to PDF it just returns a blank page.

Any ideas what I am doing wrong?

Re: Exporting to Excel or PDF 14.08.2014 10:06

Hi,
are you able to check your server log file? Depending on the information you're trying to export you may be facing any server limit, like timeouts or memory limits. This can make the phpexcel library fail, most sure the log when exporting to pdf can give more information. If you're not sure of how to get the detailed error message please place a ticket at the helpdesk sharing an access to your site, and we'll debug to find the origin of your issue.

Thanks, regards
Moonsoft Team
www.moonsoft.es

Re: Exporting to Excel or PDF 14.08.2014 14:20

There is nothing new in the error.log for apache on my server. Same error that I previously posted in my original post for the excel function. Nothing of interest for the PDF, it was just unable to find a couple of images. (I've removed the IP information from the log)

Log entries for PDF:

[Thu Aug 14 08:06:36 2014] [error] [client ] File does not exist: /var/www/ftrocks/modules/mod_listmanager/assets/css/images/ui-bg_flat_0_fff_40x100.png, referer: http://www.ftrocks.com/modules/mod_listmanager/assets/css/jquery-ui-1.10.0.custom.css
[Thu Aug 14 08:06:36 2014] [error] [client ] File does not exist: /var/www/ftrocks/modules/mod_listmanager/assets/css/images/ui-bg_highlight-soft_20_fff_1x100.png, referer: http://www.ftrocks.com/modules/mod_listmanager/assets/css/jquery-ui-1.10.0.custom.css
[Thu Aug 14 08:08:07 2014] [error] [client ] File does not exist: /var/www/ftrocks/modules/mod_listmanager/assets/css/images/ui-bg_highlight-soft_20_fff_1x100.png, referer: http://www.ftrocks.com/modules/mod_listmanager/assets/css/jquery-ui-1.10.0.custom.css
[Thu Aug 14 08:08:07 2014] [error] [client ] File does not exist: /var/www/ftrocks/modules/mod_listmanager/assets/css/images/ui-bg_flat_0_fff_40x100.png, referer: http://www.ftrocks.com/modules/mod_listmanager/assets/css/jquery-ui-1.10.0.custom.css


Log entries for Excel:
[Thu Aug 14 08:14:38 2014] [error] [client ] PHP Fatal error: Call to a member function detach() on a non-object in /var/www/ftrocks/components/com_listmanager/views/serverpages/helper/PHPExcel/CachedObjectStorage/DiscISAM.php on line 69, referer: http://www.ftrocks.com/members/set-list/

Re: Exporting to Excel or PDF 15.08.2014 10:09

Hi,

Maybe your list is too big and throws any server limit error (cache, memory...). Did you try with a small amount of data? For example, creating a new list with a couple of text fields and couple of rows. If this also throws error, please post a ticket in helpdesk with your server data and we'll take a look.

Regards,
Moonsoft Team
www.moonsoft.es

Re: Exporting to Excel or PDF 15.08.2014 14:17

The list only has 50 text items in it. The error is also happening with just single item lists.

Re: Exporting to Excel or PDF 16.08.2014 09:32

Hello,

We couldn reproduce here, please place a ticket at the helpdesk sharing an access to your site, and we'll debug to find the origin of your issue.

Regards,
Moonsoft Team
www.moonsoft.es
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