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Some values are incorrect 16.06.2023 09:25
Im having a weird problem with my calculators. When I copy a calculator to change pricing. I have an issue where the option lists are out of order or they are showing in the front end "Some values are incorrect"
The fields havent changed just the pricing in the database. Im not sure what Im doing wrong here. Ive changed the database on the original file and all is working fine. Its only when i save the calculator and import it again with a new name that this happens.
The fields havent changed just the pricing in the database. Im not sure what Im doing wrong here. Ive changed the database on the original file and all is working fine. Its only when i save the calculator and import it again with a new name that this happens.
Re: Some values are incorrect 16.06.2023 14:00
Hi,
we understand you have exported, imported, and then uploaded a different excel file right? We suspect there must be any configuration setting that is not being loaded, like any default value for ex because that message suggests any data validation failing. We'd like to take a look to that calculator page in order to track events and find out which is the setting causing this. You can place a private ticket at the helpdesk sharing an access if you don't want to publish your site url here.
Thanks, regards
Moonsoft Team
www.moonsoft.es
we understand you have exported, imported, and then uploaded a different excel file right? We suspect there must be any configuration setting that is not being loaded, like any default value for ex because that message suggests any data validation failing. We'd like to take a look to that calculator page in order to track events and find out which is the setting causing this. You can place a private ticket at the helpdesk sharing an access if you don't want to publish your site url here.
Thanks, regards
Moonsoft Team
www.moonsoft.es