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VirtueMart integration, Duplicate VM products 23.09.2015 12:20
Hi from Italy.
My setup: Joomla 3.4.4, Calc Builder Extended 3.0.10, Virtuemart 3.0.10.
Discussion: VirtueMart integration, Duplicate VM products.
In my VirtueMart I check my VM admin and I see the new instance of the product but not with the calculated price and not be added to the cart.
What can I do?
Thanks
My setup: Joomla 3.4.4, Calc Builder Extended 3.0.10, Virtuemart 3.0.10.
Discussion: VirtueMart integration, Duplicate VM products.
In my VirtueMart I check my VM admin and I see the new instance of the product but not with the calculated price and not be added to the cart.
What can I do?
Thanks
Re: VirtueMart integration, Duplicate VM products 23.09.2015 12:29
Hi,
we suggest to check first if the problem is related to the link with the virtuemart link/product configuration, or with the calculator itself. Please try to add a manual price to your calculator code:
$vm_price_x=40;
(replacing 'x' for the proper number the vm tab gave you to create the link)
and then check if now the new product has price=40 and its properly added to the cart or not. Depending on the result, we'll focus on CB or VM side to keep tracking the origin of your issue.
Regards
Moonsoft Team
www.moonsoft.es
we suggest to check first if the problem is related to the link with the virtuemart link/product configuration, or with the calculator itself. Please try to add a manual price to your calculator code:
$vm_price_x=40;
(replacing 'x' for the proper number the vm tab gave you to create the link)
and then check if now the new product has price=40 and its properly added to the cart or not. Depending on the result, we'll focus on CB or VM side to keep tracking the origin of your issue.
Regards
Moonsoft Team
www.moonsoft.es
Re: VirtueMart integration, Duplicate VM products 23.09.2015 14:21
Hi,
ok, then the problem must be at the product side. Please double check the original VM product that you're using as a template, and try to add it to the cart from your front-end without using calcbuider, as you would do with a normal product. If you can't add it to the cart, then there must be any configuration missing or any restriction (for ex, stock) that can be inherited when the calculator duplicates it.
If this normal product works normally but not the duplicated one, we'd need to debug directly at your site in order to find out what can be causing this, please share an access to your site placing a private ticket at your customer access->helpdesk and we'll take a look at your configuration.
Regards
Moonsoft Team
www.moonsoft.es
ok, then the problem must be at the product side. Please double check the original VM product that you're using as a template, and try to add it to the cart from your front-end without using calcbuider, as you would do with a normal product. If you can't add it to the cart, then there must be any configuration missing or any restriction (for ex, stock) that can be inherited when the calculator duplicates it.
If this normal product works normally but not the duplicated one, we'd need to debug directly at your site in order to find out what can be causing this, please share an access to your site placing a private ticket at your customer access->helpdesk and we'll take a look at your configuration.
Regards
Moonsoft Team
www.moonsoft.es