Calc Builder Support

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not working after moving and upgrading 07.03.2015 18:20

Hello, we moved our website to new server and upgraded from 2,5 to 3,3. But there is something wrong. In backend and frontend is calc not showed good. Please check this -

One thing more - in the backend I dont see any images in CALCBUILDER component, only texts. Maybe there is the way....


Edited by moon_752 - 07.03.2015 18:39

Edited by moon_752 - 07.03.2015 19:18

Re: not working after moving and upgrading 09.03.2015 09:03

we have checked your site and found you have several errors at the front-end. The javascript files are not loading, your server returns (403:forbidden), not only for calcbuilder module, but also for other javascript files around the site,so seems a server configuration issue. If the js are not loading, then the module cannot initialize properly.
There are also other pages crashing with different errors, not sure if they will also affect the calculator. We suggest to fix first the javascript issue and then try again.

Hope this helps, regards
Moonsoft Team

Re: not working after moving and upgrading 09.03.2015 11:32

Hello, we make a bit change and it is working better but not so much -
I really dont know where to solve that issue. Thanks JIRI

Re: not working after moving and upgrading 09.03.2015 11:57

so now it is better, but it is not calculating. We also transfered website and upgraded from joomla 2,5 to 3. You made this calculator few years ago.

Re: not working after moving and upgrading 09.03.2015 13:04

we we're not able to access the url above, it says the page doesn't exist, but we tried the calculator on this page:


and seems its working as expected, we can see different results showing below.

Moonsoft Team
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