Title: cant use the calculator that I created in my website

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moon_984

Posts 4

Title: cant use the calculator that I created in my website 26.03.2013 03:40

My moonsoft user name is : moon_984
-----------
Hi Helpdesk,

A) Please refer to http://www.gogoproperty.com/index.php/en/info-knowledge-base-power/mortgage-payment-calculator
I am using your 2.1.5 calc builder. And I cant use Please see note A below.

B) I cant create template in the joomla under calc builder component, please advise if I missed out in anything...

c) Even if I managed to upload the xml file, when I edit the fields and codes and even other parameters, it cant be saved or 'saved and close' under your component. Some issues are happening.

d) the submit/calculate button is blank.

e) i cant set the preferencess in calc builder also as even I save the saving of the setting is not effected at all... Please kindly assist.

Please kindly advise.....

Thanks,
Andrew

Note A
-------

I just click submit and there is error message -

1) ******A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://www.gogoproperty.com/modules/mod_calcbuilder/assets/js/calcbuilder.js:10. ******

Further check on the TOOLS -> WEB DEVELOPER -> ERROR CONSOLE I found the below.
2) It is Timestamp: 25/3/2013 10:53:02 PM
Warning: Use of attributes' nodeValue attribute is deprecated. Use value instead.
Source File: http://www.moonsoft.es/media/system/js/mootools-core-uncompressed.js
Line: 3522

MSTeam

Posts 1990

Re: Title: cant use the calculator that I created in my website 26.03.2013 13:06

Hello,

This was answered in Helpdesk. Please access to your Customer Area and check the ticket.

Regards,

Moonsoft Team
www.moonsoft.es

moon_984

Posts 4

Re: Title: cant use the calculator that I created in my website 26.03.2013 14:27

Hi moonsoft,

Where is the web link to the ticket Id 182?

Can't seemed to find it.

Thanks in advance
Andrew

MSTeam

Posts 1990

Re: Title: cant use the calculator that I created in my website 26.03.2013 15:18

Hello,
in order to check your tickets, please enter 'customer access' at the top of the page. Then follow the link 'here' at the helpdesk section, and enter your ticket number at

View Ticket #

option.

Let us know if you have any problem accessing helpdesk.

Regards

Moonsoft Team
www.moonsoft.es

moon_984

Posts 4

Re: Title: cant use the calculator that I created in my website 26.03.2013 16:23

Hi Helpdesk,

I cant find the link still when I clicked the customer access link.

Please advise the actual web link.

By the way, the 2 decimal place in the field also not working, when i click the whole webpage hangs and does not respond.

Thanks in advance
Andrew

Edited by moon_984 - 26.03.2013 16:25

moon_984

Posts 4

Re: Title: cant use the calculator that I created in my website 26.03.2013 16:30

Hi Helpdesk,

I saw it. CAN you kindly enlarge the HERE in red and larger font(this will help as I got some visual issues). Even for forum HERE...

Please kindly advise why the 2 decimal places does not work.

Anyway, I will re download version 2.1.5 again.

Thanks

Edited by moon_984 - 26.03.2013 16:31

MSTeam

Posts 1990

Re: Title: cant use the calculator that I created in my website 27.03.2013 10:04

Hello,

This was answered in ticket 182 two days ago. Please check it at helpdesk.

Regards,

Moonsoft Team
www.moonsoft.es

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moon_984

Title: cant use the calculator that I created in my website 26.03.2013 03:40

MSTeam

Re: Title: cant use the calculator that I created in my website 26.03.2013 13:06

moon_984

Re: Title: cant use the calculator that I created in my website 26.03.2013 14:27

MSTeam

Re: Title: cant use the calculator that I created in my website 26.03.2013 15:18

moon_984

Re: Title: cant use the calculator that I created in my website 26.03.2013 16:23

moon_984

Re: Title: cant use the calculator that I created in my website 26.03.2013 16:30

MSTeam

Re: Title: cant use the calculator that I created in my website 27.03.2013 10:04

Are you satisfied with our products/services/support? Please help us to keep improving, add a review at joomla extensions site and magento connect

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Are you satisfied with our products/services/support?
Please help us to keep improving, add a review at joomla extensions site and magento connect