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HTTP 500 ERROR 07.01.2013 03:08

Hello is their a limit on how many lines can be forms for calc Builder???

I'm putting together a cost cal for the IRS form 1040 its about 71 lines and I'm trying to add options to it but keep getting this error everytime I save:


The website cannot display the page



HTTP 500

Most likely causes:
•The website is under maintenance.
•The website has a programming error.


What you can try:


Refresh the page.


Go back to the previous page.


More information

This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

For more information about HTTP errors, see Help.

What is this?? Will this hinder me in getting this done.

Jarci

Re: HTTP 500 ERROR 07.01.2013 09:26

Hello,

You should look for the detailed error message checking your server error log file. If it's not related to the extension itself, maybe you are exceeding any server restriction with your calculator, like number of variables handled, post size, etc:. If you try to do any other action, like going to 'matrix' options, for ex, and it behaves same way, most probably there is a server restriction showing.

Trying another simple calculator it's also a good idea to know if it's related specifically to one calculator, but checking the error log file is the only way to know for sure.

You can paste the error message here if you don't know exactly what does it mean and we'll try to help.

Regards,

Moonsoft Team
Moonsoft Team
www.moonsoft.es

Re: HTTP 500 ERROR 07.01.2013 20:06

OK i Will def look into that. I may just call my hosting company and see what they say and what I can do about it.

But I think i may have found away around it. Is it possible to have two seperate calc Builder modules interst into an article via loadposition but have it calculate both.

For example: (in one article)

{loadposition 1}
{loadposition 2}

When a client hit the Calculate button it will calculate both 1 and 2 into ONE calculation??!?!?!?!?!

This is my plan in getting around the HTTP 500 error.

Re: HTTP 500 ERROR 07.01.2013 23:56

PHP error_log:
--------------------------------------------------------------------------------
/home4/realesi1/public_html/sovtax/administrator/error_log:
[06-Jan-2013 17:46:59] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[06-Jan-2013 17:48:00] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[06-Jan-2013 17:51:09] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[06-Jan-2013 18:45:32] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[06-Jan-2013 18:52:48] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[06-Jan-2013 18:53:49] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[06-Jan-2013 19:01:42] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[06-Jan-2013 19:09:28] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 09:21:28] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 09:25:34] PHP Warning: Missing argument 3 for CalcbuilderModelUtility::_buildDeleteAllFields(), called in /home4/realesi1/public_html/sovtax/administrator/components/com_calcbuilder/models/utility.php on line 731 and defined in /home4/realesi1/public_html/sovtax/administrator/components/com_calcbuilder/models/utility.php on line 119
[07-Jan-2013 09:25:34] PHP Warning: implode() [function.implode]: Invalid arguments passed in /home4/realesi1/public_html/sovtax/administrator/components/com_calcbuilder/models/utility.php on line 123
[07-Jan-2013 09:25:34] PHP Warning: Missing argument 3 for CalcbuilderModelUtility::_buildDeleteAllFields(), called in /home4/realesi1/public_html/sovtax/administrator/components/com_calcbuilder/models/utility.php on line 731 and defined in /home4/realesi1/public_html/sovtax/administrator/components/com_calcbuilder/models/utility.php on line 119
[07-Jan-2013 09:25:34] PHP Warning: implode() [function.implode]: Invalid arguments passed in /home4/realesi1/public_html/sovtax/administrator/components/com_calcbuilder/models/utility.php on line 123
[07-Jan-2013 09:26:24] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 09:31:06] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 09:33:21] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 09:34:23] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 09:41:10] PHP Warning: Missing argument 3 for CalcbuilderModelUtility::_buildDeleteAllFields(), called in /home4/realesi1/public_html/sovtax/administrator/components/com_calcbuilder/models/utility.php on line 731 and defined in /home4/realesi1/public_html/sovtax/administrator/components/com_calcbuilder/models/utility.php on line 119
[07-Jan-2013 09:41:10] PHP Warning: implode() [function.implode]: Invalid arguments passed in /home4/realesi1/public_html/sovtax/administrator/components/com_calcbuilder/models/utility.php on line 123
[07-Jan-2013 11:49:18] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 11:53:21] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 11:54:16] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 15:00:17] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 15:09:24] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 15:17:17] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 15:31:24] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 15:31:33] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 15:31:42] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 15:31:47] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
[07-Jan-2013 15:48:31] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0

Edited by moon_842 - 07.01.2013 23:58

Re: HTTP 500 ERROR 08.01.2013 08:58



[07-Jan-2013 15:48:31] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0



Hello,

Error log shows that your request reaches server input vars limit. You should contact your hosting to increase this limit in order to get your form working properly.

About using 2 calculators to get one, we think this couldn´t be possible, because each calculator sends its own fields, not all fields in web page.

Regards,
Moonsoft Team
www.moonsoft.es

Re: HTTP 500 ERROR 10.01.2013 02:07

I found th php.ini file but it's not within the domain name I'm using but in

public_html

but inside the php.ini there isn't a "max_input_vars in php.ini" sooo before I even try I would like to know do I have to input this myself in the php.ini file located in the "public_html" file and it would work for my domain ( i have several) or would this mess up something??

I would write this in the php.ini file correct??

;Max input Variables
max_input_vars=2000


Jarcelyn

Oh and also the input box on the front end is no longer in line with the text. Check out mywebsite to see what I'm talking about:

http://sovtax.com/index.php/1040ez

Edited by moon_842 - 10.01.2013 02:11

Re: HTTP 500 ERROR 10.01.2013 09:18

Hello,

I found th php.ini file but it's not within the domain name I'm using but in

public_html

but inside the php.ini there isn't a "max_input_vars in php.ini" sooo before I even try I would like to know do I have to input this myself in the php.ini file located in the "public_html" file and it would work for my domain ( i have several) or would this mess up something??

I would write this in the php.ini file correct??

;Max input Variables
max_input_vars=2000


Sorry but we can´t tell you if this php.ini is the one configured for you, or if this configuration is ok. Each server has its own configuration of Server(Apache, Nginx...), PHP (also each PHP version has it´s php.ini) and Linux or Windows and your server admin is the one who can help you with configurations.

In case they can't help you with this restriction, we suggest to upgrade to next version of Calcbuilder as soon as it's available, it will be released on the next days. It includes a new administration panel which compacts the requests and handles less variables, so it may help you to overcome some server restrictions.



Oh and also the input box on the front end is no longer in line with the text. Check out mywebsite to see what I'm talking about:

http://sovtax.com/index.php/1040ez



We checked your page and form is a style issue. We´re not supposed to solve CSS or style issues....but you could try to add

vertical-align: bottom;

to h4 style in your layout and in JOOMLA/modules/mod_calcbuilder/assets/css/default.css in line 66 add

margin-bottom: 2px;

to .cb_form .inputbox style

Hope this helps. Regards,

Moonsoft Team

Edited by MSTeam - 10.01.2013 09:52
Moonsoft Team
www.moonsoft.es

Re: HTTP 500 ERROR 13.01.2013 03:41

I solved the above issues now I am having another. I am using calu builder for 3 different forms the first form is fine but I am getting this 500 internl error for the other two. the log error file states:

[Sat Jan 12 19:35:58 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:00 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:01 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:01 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:01 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:02 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Sat Jan 12 19:36:02 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Sat Jan 12 19:36:02 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Sat Jan 12 19:36:02 2013] [error] [client 111.240.216.73] 451-SPEED LIMIT: Account has exceeded the max emails per hour allowed
[Sat Jan 12 19:36:02 2013] [error] [client 111.240.216.73] 451 (check_connect)
[Sat Jan 12 19:36:03 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:03 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:04 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:05 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:05 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:07 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:08 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:09 2013] [error] [client 172.220.94.253] File does not exist: /home4/realesi1/public_html/sovtax/templates/ashton/js/scroll.js, referer: http://sovtax.com/index.php/1040
[Sat Jan 12 19:36:09 2013] [error] [client 172.220.94.253] File does not exist: /home4/realesi1/public_html/sovtax/404.shtml, referer: http://sovtax.com/index.php/1040
[Sat Jan 12 19:36:09 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:10 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:12 2013] [error] [client 66.249.75.3] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Sat Jan 12 19:36:12 2013] [error] [client 66.249.75.3] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Sat Jan 12 19:36:12 2013] [error] [client 66.249.75.3] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Sat Jan 12 19:36:12 2013] [error] [client 66.249.75.3] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Sat Jan 12 19:36:13 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:13 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:14 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:15 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:15 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:15 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:16 2013] [error] [client 41.133.250.41] 451-SPEED LIMIT: Account has exceeded the max emails per hour allowed
[Sat Jan 12 19:36:16 2013] [error] [client 41.133.250.41] 451 (check_connect)
[Sat Jan 12 19:36:17 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:17 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:17 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:18 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:19 2013] [error] [client 46.17.96.61] File does not exist: /usr/local/apache/htdocs/\xe3\x83\x9e\xe3\x83\x92\xe3\x83\x8a\xe3\x83\xac\xe3\x82\xb6\xe3\x83\xbc-c-14.html
Use of uninitialized value $1 in concatenation (.) or string at /usr/local/cpanel/cgi-sys/fourohfour.cgi line 31.
[Sat Jan 12 19:36:20 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:21 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:22 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:23 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:23 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:23 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:24 2013] [warn] Cannot get media type from 'x-mapp-php5'
[Sat Jan 12 19:36:24 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:24 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:24 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:25 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:25 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:25 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:25 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:25 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:25 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Jan 12 19:36:26 2013] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.

[12-Jan-2013 19:36:20] PHP Parse error: syntax error, unexpected '=' in /home4/realesi1/public_html/sovtax/components/com_calcbuilder/models/calcbuilder.php(323) : eval()'d code on line 1
[12-Jan-2013 19:36:20] PHP Parse error: syntax error, unexpected T_STRING in /home4/realesi1/public_html/sovtax/components/com_calcbuilder/models/calcbuilder.php(323) : eval()'d code on line 1
[12-Jan-2013 19:36:20] PHP Parse error: syntax error, unexpected T_IF in /home4/realesi1/public_html/sovtax/components/com_calcbuilder/models/calcbuilder.php(339) : eval()'d code on line 28



it states the about the same for the two forms. Are the varibles for the option list suppose to be different for each form???

Can i hire u to correct the errors??!?!?!! I did the code just like the first one but the other to have more inputs and varibles. Please let me know

Jarci

Edited by moon_842 - 13.01.2013 03:45

Re: HTTP 500 ERROR 13.01.2013 11:48

Hello,
we can see two different errors at your log file. We are not sure the first one it's related to calcbuilder, it's about too many mails sent from your server:

451-SPEED LIMIT: Account has exceeded the max emails per hour allowed.

And the ones being thrown at your calculators is as you state, these ones:

[12-Jan-2013 19:36:20] PHP Parse error: syntax error, unexpected '=' in /home4/realesi1/public_html/sovtax/components/com_calcbuilder/models/calcbuilder.php(323)
[12-Jan-2013 19:36:20] PHP Parse error: syntax error, unexpected T_STRING in /home4/realesi1/public_html/sovtax/components/com_calcbuilder/models/calcbuilder.php(323)
[12-Jan-2013 19:36:20] PHP Parse error: syntax error, unexpected T_IF in /home4/realesi1/public_html/sovtax/components/com_calcbuilder/models/calcbuilder.php(339)

These lines are telling you the code you configured for the calculator has any error, maybe you forgot to add a $ before any variable, any ; at the end of your line...it's related to any sintax error at that section. The error is thrown when the calculator tries to execute your calculations. If at a first sight you can't find the wrong line, we suggest to comment or remove lines or sections of your calculator code until you point out the incorrect expression. If you place a ticket at helpdesk, you can also paste your code there, we'll take a look and tell you if we see something wrong with it.

If you want us to entirely code your calculators, we also have available a custom calculator service, for which we send the calculator ready to import, we'd need the specs of your calculator sent to gestion@moonsoft.es and we'd confirm you the quote. But let's try to help you to fix your code first, maybe it's only any sintax error you can correct easily.

Regards
Moonsoft Team
www.moonsoft.es

Re: HTTP 500 ERROR 13.01.2013 22:54

Ok I submitted a ticket. I had the code built just having a error for the last two forms. The first form works just fine and I am using the same type of code except I changed the varibles that correspond to each form. So hopefully they can see something I did wrong but i check and check and saw all the "$" and ";" signs needed.

So i don't know

Thank you and Ill be in touch

Re: HTTP 500 ERROR 15.01.2013 02:05

Tech support solved the prob. Thank you for the great customer service
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